HELPDESK - how can we assist you?

Clicking on the categories below will provide comprehensive support on your backup service.

Click here for a service update.

If your account is not backing up for any reason please re-boot your computer and/or visit our trouble shooting pages.

To view our FAQ's please click here

For easy to follow instructions on using the backup software, please click here

If the backup software has stopped working or is giving error messages, please click here

Please click here to veiw our online training videos.