FAQ's - GENERAL QUESTIONS

Q1: How easy is the service to use?

Q2: How secure is the service?

Q3: How do I get more storage?

Q1: How easy is the service to use?
A: It is easier than backing up to a tape or disk because once set up it runs automatically for you, leaving your time free to get on with other things.

Q2: How secure is the service?
A: It is extremely secure. No one here can access or view your files, which are both password protected and encrypted using 448-bit military grade blowfish technology, which is over 3 times higher than the banking industry uses.

All files are stored off-site in 3 separate state of the art security data centers and the software is designed to be compliant with ISO17799.

Q3: How do I get more storage?
A: The service is fully scalable and when extra space is required accounts can be automatically upgraded so customers do not have to do anything.