RE-INSTALLING THE BACKUP SOFTWARE ONTO MULTIPLE MACHINES

Once you have a backup account you may set up and use the software on additional machines. To do this please follow these instructions.

To prepare for re-installation, first close all programs to prevent any installation conflicts.

1. Locate the downloaded file, which you should have saved to your Desktop. Double click the icon to open it. You will be told that it is an application and you will need to confirm that you wish to download it by clicking on Download
2. Once downloaded, an 'install' icon will appear on your deskop.  We would suggest that you quit all running application before starting the installation process.
3. To start the installation, double click on Install
4. Follow the instructions on the wizard which is designed to make the installation process very simple. Select the Next button to start the installation process.
5. Please read the License Agreement, which details our Terms and Conditions of Service. You will need to select "Yes" and then next to continue.
6. Please also read our Privacy Policy and once again you will need to select "Yes" and then next to continue.
7. Select the Next button and the backup software files will now be installed.  Click on Next to continue.
8. You will now be asked where you would like to create an alias - this will allow you to find the the backup software more easily - we suggest you choose either the desktop or the dock.
9. You will now be presented with a installation summary - click next to confirm the installation.  Click Next again to install.
10. During the installation you may be asked for your computers administrators password.  This password was set when you setup you Apple Macintosh computer with Mac OSX.
11. Once the installation is complete, you will be presented with a install complete window, select the Done button to exit the installer.

Please wait a few moments after clicking 'Done', as a box (see below) will appear asking about authentication for backup and restoring files. To perform a full backup of files, you will need to click YES to the window and enter the computers administrators password.

Click for larger image

The backup software is now launched.

Re-Submitting your user details

In order for the software to work, you must put in your account user details.

1. Enter the Username and Password that you selected during registration.

   Note: Please DO NOT select "Change Password" at this point. If you do accidentally click this button then select "BACK" on the next page which will return you to the previous page.

2. If you have an always on connection (such as ADSL or Cable) then there is no need to check any of these boxes, so leave it blank.
3. Select "Submit".
4. Click OK on the "settings changed" popup window.

You are now ready to start protecting your data and can double click the icon on your desktop to open the software. Please click here for assistance in selecting the files and folders you wish to backup.

To update your user profile including changing your username or password you can do so on our website. Should you ever wish to change your password you can do this by opening the backup software and selecting the "Change my account details" from the Options menu.

In the event that you forget or misplace your Username or Password, please go to our website and follow the instructions on resetting passwords

Setting up definitions to backup files on your additional machine/s

Once the backup software has been installed onto your new machine you can set up new backup definitions in the same way as you have done previously.

Please ensure any definitions you create are named differently from any others you have set up on the original machine and also that they are scheduled to run at different times.